First, the principle of settlement of claims
My company has been dealing with process followed heavy contracts, the principle of keeping promises to fulfill "prompt, timely, accurate and reasonable" settlement of the 16-character one. Without violating the law and under the premise of the insurance provisions, as far as possible to meet the reasonable demands of customers, and fairly deal with claims issues.
Second, the loss adjuster working experience
1, dealing with high-risk projects in the experience of loss
High-risk high amount of investment projects, technical sophistication, risk concentration, the accident occurred after the loss of reasons, the responsibility defined, and its choice of compensation methods require higher skill levels and more abundant working experience, over the years, I have against the company and to train a group of employees with the quality of the above.
2, dealing with large losses experience
Floods, fires, typhoons and other disasters and accidents often lead to large enterprises within the framework of damage, but the loss of a single reason for the loss in varying degrees, I deal with the company in similar accidents, the standard in the determination of claims, the claims focus and training, emergency response procedures for the settlement of claims prepaid compensation, and other aspects of a complete set of operating procedures.
3, quickly raise large sums of compensation ability and experience
Unified corporate, authorized management mode of operation, I made the company can do a chessboard, in a huge indemnity, we can rapidly mobilize funds for payments, such as the 1998 Yangtze River floods, my company in a short time, to raise 1.5 billion yuan - to my local branch.
4, and domestic and foreign experts, adjusting the experience of co-operation
To ensure reasonable, accurate, my company started earlier and industry experts to deal with, I established a company's own technology expert network; for convergence and the international insurance market, we achieved in the country and has business licenses international adjusters have also established good relations of cooperation. Such as:
1, Qualcomm criteria Technology Services Limited (SGS - CSTC Standards Technical Services Ltd);
2, Mr. Fallon international settlement Group (Mclarens Toplis group.)
3, the public guessing too An insurance company
4, Ocean Insurance Appraisal Company
5, Dalian Zhengda Insurance Appraisal Ltd.
Third, claims procedures
1,report
The event of a disaster or accident, the insured shall immediately notify our company, calls 95518. Reporting methods can be oral or written. I made a report to the company, will be detailed records of insurance policies, insurance other,subject, the accident occurred time, place, why, etc., belonging to quickly determine whether the accident and timely insurance Tongzhi insured, the insurance people at the same time request to be furnished " no notices "registration file.
2, site survey:
My company for your company provides 24-hour reporting service, received a report quickly to the scene of the incident after a survey to verify time, place, after, causes, extent and the amount of losses to the insured to the rescue. The total loss in 300,000 yuan within selected incidents accreditation body, and selected 1-2 experts to attend work if losses over 300,000 yuan, according to international practice, the two sides jointly commissioned designated domestic or after the China Insurance Regulatory Commission approved insurance estimated losses for the public to identify.
3, approved compensation losses and prepayments
My insurance company based on the terms set insurance liability, according to the agreed terms of the insurance contract and the extent of damage to property and loss of the losses amount to determine the number of compensation, once the amount of loss by mutual recognition, in the insurers to provide all of claim document, in Dalian branch competence (5 million yuan the following or its equivalent in foreign currency), I will be in seven working days to pay compensation if the company authority over Dalian, as reported to head office approval, I will be in 30 working days pay reparations. The responsibility belongs to the large insurance compensation, the amount of time it is difficult to determine if I can amount of the company's 30 to 50 percent, the first part of the compensation paid in advance to help your company promptly resume production. The loss amounted to a final, I will be the required time limit for payment of the remaining compensation.